Jbaje Terms and Conditions

These Terms and Conditions apply to the use of the jbaje platform (website, mobile app, and all associated services). By using any jbaje service, you are considered to have fully accepted these terms.

If you disagree with any part of these Terms and Conditions, please refrain from using jbaje's services. jbaje reserves the right to amend these terms at any time, and the version published on the website after any such change shall be the effective version.

Jbaje is an internationally licensed online betting platform. We believe that transparency and integrity are the foundation of lasting trust — which is why our Terms and Conditions are presented in clear, straightforward language, so every user has a solid understanding of their rights and responsibilities.

To create an account on jbaje, you must provide accurate and complete information in the registration form. jbaje reserves the right to close any account at any time if it was registered using false information.

Information required for registration:

• Full name (as per national ID or passport)
• Date of birth (for age verification)
• Valid email address
• Mobile number
• Current address

Each individual may only hold one account. Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited. If such activity is detected, all associated accounts will be suspended immediately and balances may be forfeited.

You are responsible for keeping your account password and login credentials confidential. You must not allow anyone else to access your account. If you suspect any unauthorized access, contact jbaje support immediately.

You must be at least 18 years old to open an account and place bets on jbaje. Protecting minors from gambling is one of our highest priorities.

Documents required for KYC verification:

• Government-issued photo ID (National ID card, passport, or driving licence)
• Proof of address (utility bill or bank statement — issued within the last 3 months)
• Proof of payment method (where applicable)

At any time after registration, jbaje may request KYC documents from you. Withdrawals may be temporarily held until verification is complete. jbaje aims to complete the verification process as quickly as possible, typically within 24 to 72 hours.

Jbaje supports all major mobile banking services in Bangladesh. You can easily make deposits using bKash, Nagad, and Rocket.

General deposit rules:

• Minimum deposit amount: ৳500
• Maximum deposit limits may vary depending on the payment method
• Deposits are usually credited to your account instantly
• In some cases, verification may take 1–3 hours to complete
• No additional charges are applied for deposits

Jbaje only accepts deposits from payment methods registered in your own name. Payments from third-party accounts are not accepted and any such transactions will be returned.

All deposit transactions are secured with 256-bit SSL encryption. Your financial information is never shared with third parties.

To withdraw winnings from jbaje, your account must have a completed KYC verification. Withdrawal requests are typically processed within 1 to 24 hours.

Withdrawal Rules:

• Minimum withdrawal amount: ৳1,000
• Withdrawals can only be made to the same payment method used for the deposit
• Wagering requirements must be met before bonus balance can be withdrawn
• A maximum daily withdrawal limit applies
• Additional verification may be required for large withdrawal amounts

Jbaje never withholds legitimate withdrawals. If you experience a delay in any withdrawal, please contact our support team — we always aim to resolve issues in the shortest time possible.

Before placing bets on jbaje, you should carefully read the rules for the relevant sport. Separate betting rules may apply for each sports category.

General Betting Rules:

• Once a bet is confirmed, it cannot be changed or cancelled (except where a cash-out option is available)
• Minimum bet amount: ৳100
• If a match is cancelled or abandoned, the stake will be refunded
• If a bet is voided due to a technical failure during live betting, jbaje's decision is final
• Jbaje reserves the right to void bets placed at odds that contain a clear error

Odds & Payouts:

All odds are displayed in decimal format. Winnings are calculated as: stake × odds. For example, ৳1,000 stake × 1.85 odds = ৳1,850 total payout (৳850 profit).

Jbaje strives to offer competitive odds across all markets. Boosted odds are available for major tournaments and matches.

Jbaje offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you must read before claiming.

General Bonus Terms:

• The welcome bonus is available to new members only and can be claimed once
• Wagering requirements must be met before any bonus balance can be withdrawn
• Wagering requirements for most bonuses range from 10x to 30x
• Bonuses must be claimed within a specified time frame — they will expire once the deadline has passed
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise

Jbaje reserves the right to modify, suspend, or cancel any bonus offer at any time. In the event of any bonus-related dispute, jbaje's decision shall be final.

The following activities are strictly prohibited to ensure the fairness and security of the jbaje platform:

• Creating or operating multiple accounts
• Abusing or exploiting the bonus system
• Participating in match fixing or sports corruption
• Money laundering or using funds derived from illegal sources
• Hacking, malware, or any other form of technical attack
• Attempting unauthorized access to another user's account
• Fraudulent conduct toward jbaje staff
• Using automated betting software or bots

Involvement in any of the above activities entitles jbaje to immediately close the account in question, forfeit the balance, and notify law enforcement authorities where necessary.

Jbaje believes betting should be a form of entertainment, not a source of addiction. We are committed to the mental wellbeing and financial safety of all our users.

Benefits offered by jbaje:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Betting Limits: Set a maximum bet amount for a given time period
• Cooling-Off: Temporarily pause all account activity for a set period
• Self-Exclusion: Close your account for a fixed or indefinite period
• Reality check: Receive session time and spending reminders at regular intervals

If you or someone you know may be struggling with a gambling problem, please reach out to our Responsible Gaming Browse this section and get the help you need.

You may close your account at any time by contacting customer support. Any pending withdrawals will be processed before the account is closed.

Jbaje may suspend or close an account for the following reasons:

• Breach of these Terms and Conditions
• Providing false or incomplete information
• Failure to complete KYC verification
• Suspicious or fraudulent activity
• Order of a court or regulatory authority

If your account is suspended, jbaje will notify you by email and give you the opportunity to take the necessary steps.

Jbaje provides its services on an "as is" basis. We make every effort to ensure uninterrupted platform availability, but temporary disruptions may occur due to technical issues, maintenance, or unforeseen circumstances.

Jbaje is not liable when:

• A bet is lost due to loss of internet connection
• Delays caused by a third-party payment provider's technical issues
• Access is disrupted due to an issue with your device or software
• You neglect to keep your account secure
• Service is disrupted due to force majeure or unforeseen circumstances

In no event shall jbaje's total liability exceed the value of the transaction in question. jbaje is not liable for any indirect, incidental, or consequential damages.

Jbaje reserves the right to update these terms and conditions at any time. For significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions or complaints about these Terms and Conditions, please contact us:

• Email: support@jbaje.ws
• Live chat: Click the chat icon at the bottom right of the platform
• Support hours: 7 days a week, 24 hours a day

Any disputes arising from these terms will first be addressed through mutual discussion. If a resolution cannot be reached, the matter will be referred to the relevant licensing authority for settlement.