Data Protection

Jbaje Privacy Policy

Protecting your personal information is our top priority. This privacy policy explains how jbaje collects your data, how it's used, and how it's kept secure.

Last Updated: January 1, 2026

256
bit SSL Encryption
0
Third-Party Data Sales
24/7
Security Monitoring
100%
Data Transparency

How we protect your information

Six core pillars of jbaje's privacy policy that keep your data protected

End-to-End Encryption
All your data is protected with 256-bit SSL encryption. From login to payment, every step of the process keeps your data encrypted.
No Data Sales
jbaje never sells your personal information. Your data is used solely to improve our services.
Your Data Rights
You can request to view, correct, or delete your stored data at any time. Your data belongs to you.
Secure Server Infrastructure
Our servers operate in accordance with international security standards and are monitored around the clock, 24 hours a day.
Cookie controls
You can decide which types of cookies to accept. Non-essential tracking cookies can be rejected at your discretion.
Marketing opt-out
You can opt out of promotional emails or notifications at any time. Your preferences are always respected.

1

Introduction

Welcome to jbaje. We believe your personal information belongs to you. This privacy policy explains what data jbaje collects, how it is used, and the steps we take to keep it safe.

This policy applies to all jbaje services — including website browsing, account registration, betting activities, and customer support. By using the jbaje platform, you agree to the terms set out in this privacy policy.

We follow international data protection standards and ensure a specific legal basis before using your information in any way. jbaje never sells your personal data to advertisers or third parties without your consent.

In Brief: Your information is used solely to provide you with a better experience. We believe in transparency and respect your privacy.

2

What Information We Collect

Jbaje only collects information that is necessary to provide our services, ensure security, and meet legal obligations. We do not collect data beyond what is required.

Personal Identity Information

  • Full Name & Date of Birth
  • National ID or passport number
  • Valid Email Address
  • Mobile number
  • Current address

Financial Information

  • Mobile banking account number (bKash, Nagad, Rocket)
  • Transaction History & Amounts
  • Deposit and withdrawal records

Technical information

  • IP address and device type
  • Browser and operating system information
  • Session duration & page browsing data
  • Cookies & location data (with your permission)

Betting activity data

  • Betting History & Preferences
  • Win/loss record
  • Bonus & Promotion Usage History
Data Type Purpose of Collection Required?
Name & Identity KYC verification Yes
Email Account communications Yes
Mobile number OTP verification and support Yes
Financial Information Payment processing Yes
IP address Fraud Prevention Automatic
Cookie Data Service improvement Optional
3

How we use your information

Jbaje uses your information for specific, transparent purposes. We never use your data in ways you haven't been informed about.

Service delivery and operations

We use your information to create and manage your account, provide betting services, process payments, and deliver customer support. This is fundamental to how jbaje operates.

Security & Fraud Prevention

We analyse technical data to ensure your account's security, detect multiple accounts, and prevent money laundering and other illegal activities.

Meeting legal obligations

Information required to comply with legal directives from licensing authorities, tax departments, or law enforcement agencies is retained and provided accordingly.

Service Improvement & Personalization

By analysing your preferences and usage patterns, we create more relevant offers and services tailored to you. All such analysis is always conducted on an anonymous basis.

Our Commitment: Your information is never shared with advertising networks, data brokers, or social media platforms.

4

Data sharing policy

Jbaje never sells your personal information. However, limited data may be shared in specific circumstances necessary for operating our services.

Data sharing scenarios

  • Payment provider: Approved payment providers including bKash, Nagad, and Rocket receive only the information needed to complete a transaction.
  • KYC Verification Partners: Authorized third parties for identity verification receive limited identifying information only.
  • Law Enforcement Agencies: Relevant information is disclosed in compliance with court orders or regulatory authority directives.
  • Technology Service Providers: Cloud hosting and cybersecurity providers are given limited access strictly for technical operations.

All third parties listed above operate under strict data protection agreements with jbaje and are not permitted to use your information for any other purpose.

To be clear: jbaje never sells or transfers your information to advertising companies, data brokers, or marketing agencies.

5

Cookies & tracking technologies

Jbaje uses cookies and similar technologies on its website to enhance your browsing experience and keep the platform running smoothly.

Cookie types

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. Without them, the platform cannot function properly.
  • Functional Cookies: Used to remember your language, theme, and preference settings.
  • Analytics Cookies: Collects anonymous data to help us understand which pages are used most. You can turn these off.
  • Marketing Cookies: Used to show you relevant offers. These are entirely optional and can be turned off at any time.

You can manage your cookie preferences at any time through your browser settings. Disabling essential cookies may cause some features to not work as expected.

6

Data Retention Period

Jbaje retains your data only for as long as necessary or legally required.

Data Type Retention Period
Account information (active) For the duration of active account
Account Information (after closure) Up to 5 years
Financial transaction records 1 year (legal obligation)
KYC documents 5 years
Customer support communications 2 Years
Log files and technical data 12 Months
Marketing preferences Until you opt out

After the specified period, data is securely deleted or anonymised so that no individual can be identified.

7

Your Rights

Every jbaje user has a number of important rights over their personal data. We respect these rights and are committed to helping you exercise them effectively.

  • Right to access: You can request a full overview of the information we hold about you at any time.
  • Right to Rectification: If any of your information is incorrect, you can request that it be updated.
  • Right to erasure: Under certain circumstances, you can request the deletion of your information (unless we are legally required to retain it).
  • Right to restrict processing: You can request that we stop using your information for specific purposes.
  • Right to data portability: You can request a copy of your information in a machine-readable format at any time.
  • Right to object: You can object to the use of your data for marketing or profiling purposes.

To exercise these rights support@jbaje.wsEmail us at. We typically respond within 30 business days.

Please note: In some cases, legal obligations may make it impossible to delete data or stop processing entirely. Where this applies, we will explain the reasons.

8

Children's privacy

Jbaje is strictly for users aged 18 and above. We do not knowingly collect or process personal information from minors.

Age verification is mandatory at registration. If any user is suspected to be under 18, their account will be suspended immediately and any collected data will be securely deleted.

If you believe a minor has a jbaje account, please notify our support team immediately.

9

Security Measures

Jbaje employs industry-leading technical and organizational measures to keep your information secure.

Technical Security

  • 256-bit SSL/TLS encryption on all data transfers
  • Database storage secured with AES-256 encryption
  • Two-factor authentication (2FA) support
  • Automated threat detection system
  • Regular security audits and penetration testing
  • Firewall & DDoS Protection

Organizational Security

  • Only authorized personnel have access to personal data
  • All staff receive regular training on data protection
  • All data access activities are logged and monitored
  • In the event of a data breach, affected users will be notified within 72 hours

Keep yourself protected: Use a strong password, keep 2FA enabled, and report any suspicious activity to us immediately.

10

Privacy Policy Updates

Jbaje may update this privacy policy from time to time. Depending on the nature and significance of the changes, we will notify you accordingly.

  • For minor changes, the "Last Updated" date at the top of the page will be revised
  • For significant changes, a notification will be sent to your registered email address
  • For material changes, explicit consent will be requested upon logging into the platform

Continued use of the platform after a policy update will be considered acceptance of the new terms. We recommend reviewing the policy whenever changes are made.

11

Contact Us

If you have any questions, complaints, or requests regarding your data or our privacy policy, please get in touch. Our data protection team is always here to help.

  • Email: support@jbaje.ws
  • Live Chat: Click the chat icon at the bottom right of the platform
  • Response time: typically within 24–48 hours
  • Data request processing time: up to 30 business days

Our goal: Whenever you reach out to us, we will ensure that every privacy-related concern you have is properly addressed.


Get started now

Enjoy betting in a safe environment

Your data is completely safe with jbaje. Register now and enjoy the best betting experience in Bangladesh.

Secure Transactions SSL encrypted Licensed 24/7 Support
বাংলা